Clerical Workers

Clerical workers provide administrative support to help an office run smoothly.

Required

• High school diploma or equivalent

May Be Required for Specific Jobs

• Skills test
• Job-related experience

Necessary Knowledge

• Operate a computer
• Use required software applications/equipment
• Speak English and write with correct spelling, grammar, and punctuation

Desirable Knowledge

• Speak more than one language

Basic Skills

• Attend to detail
• Adapt
• Maintain student/staff confidentiality
• Type accurately
• Keep records

Social Skills

• Work on a team
• Show compassion and empathy
• Work with constant interruptions

Verbal

• Communicate orally and in writing
• Listen to and understand what people say

Ideas and Logic

• Take initiative to solve problems
• Prioritize work load
• Work independently, following established guidelines

Physical Requirements

• Lift 25 – 50 pounds
• Stoop/crouch
• Reach/handle
• See near/far

• Dependable
• Self-regulating
• Stress-tolerant
• People-focused
• Willing to learn
• Honest
• Cooperative
• Adaptable/flexible

• Administrative assistant
• Office secretary
• Receptionist
• Accounts payable clerk
• Office assistant

• Range: $16.81 – $18.54 per hour
• Median salary: $41,394/year

Benefits depend on the number of hours worked and the local union-negotiated agreement. They may include the following:

• Paid holidays
• Medical, dental, vision insurance
• State retirement benefits
• Long-term disability insurance
• Life insurance